9a9998 Privacy Policy
Your personal information is completely safe with us. Learn in detail here how 9a9998 collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to the 9a9998 platform and all services provided through https://9a9998.cam. When you register on our platform, play games, or use our services, you are considered to have agreed to the terms of this Policy. We place the highest importance on your privacy and use the most advanced security measures, including SSL encryption.
What Information We Collect
We collect certain personal information to improve your experience on the 9a9998 platform and to ensure secure services. The information listed below may be collected at various stages.
1.1 Registration Information
When you create an account on 9a9998, we collect the following information:
- Full name (in Bengali or English)
- Valid email address
- Mobile number (Bangladeshi number)
- Date of birth (for age verification — only those aged 21 and above may register)
- Preferred username and password
- Country and division of residence
1.2 Identity Verification (KYC) Information
In line with secure transaction practices and international best practices, for withdrawal requests above a certain amount we may request a certified copy of any one of the following documents for identity verification:
- National Identity Card (NID)
- Passport
- Driving License
These documents are used solely for identity verification purposes and are kept secure on encrypted servers.
1.3 Financial Transaction Information
We store information related to your deposits and withdrawals, such as:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account number and branch name (for bank transfers)
- Transaction amount and date
- Transaction reference number
We never store sensitive financial information such as card numbers or bank PINs.
1.4 Automatically Collected Information
When you use the 9a9998 platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and page visit records
- Referral URL (where you came from to reach the site)
Purpose of Information Use
9a9998 uses collected information only for the legitimate purposes described below. We never sell or transfer your information to third parties without authorization under any circumstances.
2.1 Account Management
Collected information is used to create, verify, and keep your account secure. This information is also needed for password resets, login verification, and sending security alerts.
2.2 Financial Transaction Processing
Financial information is used to correctly process deposit and withdrawal requests. A record of each transaction is kept for security and dispute resolution.
2.3 Customer Service
Our 24/7 live chat support team may access your account information to help resolve your issues. This access is always limited to your specific request and a defined purpose.
2.4 Personalized Experience
Based on your gaming preferences and usage patterns, we may send you relevant offers, tournament notifications, and bonus alerts.
2.5 Fraud Prevention and Security
Technical information is analyzed to detect potentially fraudulent activity, the creation of multiple accounts, or other security violations, and to keep all users of the platform safe.
2.6 Compliance with Legal Obligations
We are required to retain certain information to ensure compliance with applicable laws and regulations and to respond to legitimate requests from competent authorities.
Information Storage and Security
9a9998 follows industry-best standards to ensure the security of your information. Our security framework operates on the following levels:
SSL Encryption
All data transfers between our platform and your device are secured through 256-bit SSL encryption. This ensures that no third party can intercept your information in transit.
Secure Servers
Your information is stored in high-security data centers where regular security audits are conducted and unauthorized access is strictly controlled.
Password Hashing
Your password is never stored in plain text. We use industry-standard hashing algorithms, which ensure that even our staff cannot see your password.
Access Control
Among our staff, only those who need it for their work are given access to specific information. All access is logged and reviewed regularly.
3.1 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a defined period to meet legal obligations, resolve disputes, and enforce agreements.
3.2 Data Breach Notification
In the event of an unexpected security breach where your information may be at risk, we will send a notification to your registered email as quickly as possible and provide guidance on the necessary steps to take.
Sharing Information with Third Parties
9a9998 never sells your personal information to third parties for commercial purposes. However, limited information sharing may occur in the specific circumstances described below:
4.1 Service Providers
Trusted third-party service providers are used to operate our platform (such as payment processors, game software providers like Pragmatic Play, Evolution Gaming, Spribe, and others). These partners are given only the minimum information necessary to perform their specific tasks and are bound by confidentiality agreements.
4.2 Legal Requirements
We may be legally required to provide certain information in response to a court order or a legitimate request from a government or regulatory authority. Even in such cases, we will provide only the information that was requested.
4.3 Business Transfers
In the event of a future merger, acquisition, or sale of assets, user information may form part of the transferred assets. However, in such cases the new entity will be required to follow this Privacy Policy or you will be notified before any changes take effect.
Important: The payment methods bKash, Nagad, Rocket, and Upay have their own privacy policies. Their own policies also apply to transactions made on these platforms.
Cookies and Tracking Technologies
The 9a9998 platform uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
Essential Cookies
These ensure the core functionality of the platform — maintaining login sessions, security tokens, and saving language preferences. Without these, the site will not function properly.
Functional Cookies
These remember your preferences and settings, such as your preferred game category or display settings. They make your experience more personalized.
Analytics Cookies
These help analyze usage patterns on the platform — which pages are visited most, where issues are occurring, and so on — so that we can improve the service.
5.2 Cookie Controls
Cookies can be managed or deleted from your browser settings. However, disabling essential cookies may limit some functionality of the platform.
Your Rights and Choices
As a user of the 9a9998 platform, you have the following rights over your own information:
6.1 Right to Access Information
You can contact us at any time to find out what kind of information we are storing about you. We are obliged to provide this information to you within a reasonable time.
6.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you can request that it be corrected. Some information can be updated directly from your profile settings.
6.3 Right to Delete Information
In certain circumstances you can request that your information be deleted. However, we may be required to retain information necessary for legal obligations, dispute resolution, or enforcement of agreements for a defined period.
6.4 Right to Withdraw from Marketing Communications
If you do not wish to receive promotional emails or notifications, you can opt out by clicking the "Unsubscribe" link at the bottom of any message or by contacting our support team. Transaction and security-related messages are essential and cannot be turned off.
6.5 Right to Data Portability
You can request to receive your personal information in a structured, machine-readable format. We may take a reasonable amount of time to fulfill this request.
To exercise any of the above rights, contact us via our 24/7 live chat or by email. We will respond to your request as quickly as possible after verifying your identity.
Protection of Minors
The 9a9998 platform is for those aged 21 and above only. We do not knowingly collect any information from minors.
For Ages 21 and Above: We verify date of birth at the time of registration. If we determine that a person has registered under the age of 21, that account will be closed immediately and the collected information will be deleted.
If you believe a minor is using our platform, please contact us immediately.
Changes to the Privacy Policy
9a9998 may periodically review and update this Privacy Policy. The Policy may change due to service improvements, new legal requirements, or business changes.
8.1 Notification of Changes
For significant changes, we will:
- Send a notification to your registered email
- Display a special announcement on the platform
- Update the "Last Updated" date at the top of this page
8.2 Continued Use Means Consent
If you continue using the platform after the changes, you will be considered to have agreed to the updated policy. If you do not agree with the new policy, please contact our support team to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
For privacy-related requests, write "Privacy Request" in the subject line and send the message from your registered email so we can verify your identity promptly.